You Never Know Who Your Patrons Were
We all have that patron… just slightly off psychotic, generally unkempt, possibly drunk and has a seemingly delusional story of grandeur. You know, the one who: - Continually asks for books on...
View Article5 Surprises from first year as an MLIS
One year ago next week, I received my MLIS from Rutgers University. Over the past year, I have learned a great deal, found I need to learn much more, and am truly thankful to those who have helped...
View ArticleIt’s All About the Experience
(For original post, with comments, see: http://librarygarden.blogspot.com/2009/08/its-all-about-experience.html) In July 2008, I posted on authenticity and what it means for libraries. Essentially...
View ArticleUsing Inkscape to make a text based portrait
Hi, all. I got an email recently from an attendee of my GIMP and Inkscape workshop (which I’ve had the pleasure to give on behalf of a few of New Jersey’s finest Library Consortiums). This attendee...
View ArticleThe Training Not Given…
A post by Cynthia Lambert In the past I have blogged about what surprised me when I first came to libraries. Many people commented on the drunken patron—an unexpected customer service challenge if...
View ArticleA quote by Alfred Mercier
Mercier on Learning Author: John LeMasney. As a supporter and fan of libraries and librarians, I find it a privilege and honor to be able to post on Library Garden. I also sometimes find it just the...
View ArticleSave NJ Libraries: reverse the cuts
Save NJ Libraries My reasoning behind this design was to underline how important libraries are in New Jersey for people who otherwise don’t get the opportunity to sit and listen to, or better yet...
View ArticleWhen in doubt, visit a library (or ask a librarian)
When in doubt, visit a library The message here is a simple one — if you need a clear answer, a library is a great place to start. Made in Inkscape, the premier open source design tool. Thanks to Marie...
View ArticleBe an agent for the customer: Hospitality Revisited
Posted by Peter Bromberg It’s been a while since I blogged about the difference between Agents and Gatekeepers, wherein I quoted one of my favorite passages from Danny Meyer’s book, Setting the Table...
View ArticleA little love for libraries this holiday season
I love libraries (John LeMasney) I just wanted to thank all of the libraries and the people and resources connected to those libraries I visited this year. Thanks for all they did to help me get...
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